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For small personal-injury firms · Greater Toronto Area

Voicemail is where calls go to die. We make every call count.

An AI receptionist for small law firms. Every call answered, every intake captured, every morning triaged.

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Morning digest · sample7:00 AM
URGENT
Rear-end collision, Highway 401
Called 11:48 PM · neck and back pain · other driver's insurer already calling
NEW
Slip and fall, grocery store
Called 7:15 PM · in Spanish · wrist fracture · photos taken
ROUTINE
Existing client, file update
Called 12:20 PM · wants a callback this week

01 — The problem

Most callers never leave a voicemail. They hang up and call the next firm.

After-hours, sick days, lunch hour, the 2 PM court rush — those calls are dying right now.

02 — What you get

Thirty seconds to know who to call first.

Every call answered

In English or Spanish, day and night.

A structured intake, every time

Name, number, what happened, injuries, other party.

A triage digest each morning

Urgent at the top, new intakes with full context, routine at the bottom.

Sample call · 8:14 PMEnglish / Español
Thanks for calling the firm's answering service. How can I help tonight?
Hola, ¿habla español? Tuve un accidente hoy.
Claro que sí. Lo siento mucho. ¿Me puede decir su nombre y qué pasó?
Intake captured · in tomorrow's digest

03 — How the pilot works

$97 for 7 days

Live on your lines, configured with your firm's name, intake questions, and escalation rules.

Money-back guarantee. If she's not earning her keep by day 7, full refund, no hard feelings.

If you stay, the $97 is credited toward your first month — $400 remaining on $497 a month.

04 — Pricing

$497 CAD / month, flat
  • 800 minutes included (roughly 250 calls)
  • $0.60 per minute after that
  • No setup fee for founding firms
  • Month to month, no contracts

05 — Questions

What lawyers ask first.

When does the AI answer?

Whenever you want her to. Most firms set her as overflow + after-hours: she picks up when your line is busy, after a set number of rings, or when nobody answers — plus evenings, weekends, and holidays. You define the rules; she follows them.

What happens to my current receptionist?

She stays. This isn't a replacement — it's her backup. Sick days, vacations, lunch hour: those calls get answered instead of dying in voicemail. And her mornings get easier, because every call arrives triaged instead of as a pile of sticky notes.

What does the caller experience?

A natural phone conversation. She introduces herself as your firm's answering service, takes a structured intake, and handles routine questions. Urgent callers get escalated per your rules — including patching the call through to you.

What do I get each morning?

A triage digest: urgent at the top, new intakes with full context, routine at the bottom. Thirty seconds to know who to call first.

What if she gets something wrong?

She works from your intake script — same questions, same way, every time. Every call is logged and lands in your digest, so you see exactly what was captured.

Is my clients' information safe?

Calls are handled under our privacy policy, and intake data goes only to you.

Does she speak Spanish?

Yes — English and Spanish out of the box, more languages available.

How does the $97 pilot work?

Seven days, live on your lines, configured with your firm's name, intake questions, and escalation rules. Money-back guarantee.

What does $497/month include?

800 minutes (~250 calls), $0.60/min overage, no setup fee for founding firms, month to month.

Can she book consultations into my calendar?

Yes, configurable during setup.

What if the service goes down?

Your phones fall back to normal voicemail — exactly where you are today. You lose nothing.

06 — About

“I started No Hang Up because I'm the client that hangs up — if I reach voicemail, I'm calling the next firm.”

Marina Mitchell · Founder · Toronto

Hear her answer your own line.

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